At Matloob Traders, we are committed to delivering your leather jackets promptly and securely. Our goal is to ensure you receive your order in perfect condition and as quickly as possible. Please read the following details regarding our shipping policies:

Shipping Rates and Delivery Times
We offer a range of shipping options to meet your needs. Shipping rates are calculated at checkout based on the destination, size, and weight of your order. Delivery times vary depending on the shipping method selected and your location:

• Standard Shipping: Delivery within 5-7 business days
• Expedited Shipping: Delivery within 2-3 business days
• Next Day Shipping: Delivery by the next business day (available for select locations)

Please note that shipping times are estimates and may vary based on factors such as weather, holidays, and third-party carrier delays.

Processing Time
All orders are processed within 1-2 business days, Monday through Friday. Orders placed over the weekend or on holidays will be processed on the next business day. You will receive an email notification with tracking information once your order has shipped.

International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please note that customs fees, import duties, and taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s status through the carrier’s website. If you have any questions about tracking, feel free to reach out to our customer service team at [Your email address].

Shipping Restrictions
While we strive to serve all of our customers, some products may have shipping restrictions due to size, weight, or local regulations. If any restrictions apply to your order, we will notify you and provide alternative shipping options or issue a full refund if necessary.

Lost or Stolen Packages
Matloob Traders is not responsible for packages that are lost or stolen after delivery. If your package has been marked as delivered, but you have not received it, please check with your neighbors or local postal service. If you still cannot locate the package, contact our customer service team for assistance. We will do our best to assist you in locating your order, but we are not liable for lost or stolen packages.

Damaged Items During Shipping
If you receive an item that is damaged during shipping, please contact us immediately at [Your email address] or call +44 7861 657616. We will arrange for a replacement or full refund depending on your preference. Please keep the original packaging and take photos of the damage to expedite the process.

Free Shipping Offers
From time to time, we offer free shipping promotions on select orders. These offers will be communicated on our website or via email, and specific terms and conditions will apply. Free shipping promotions apply to standard shipping only and may be subject to minimum purchase requirements.

Customer Service
If you have any questions regarding shipping or need help tracking your order, please feel free to contact our customer service team at [Your email address] or call +44 7861 657616. We’re here to help and ensure your shopping experience is as smooth as possible.